Returns & Exchanges
At Coyote Direct, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that updating your wardrobe is completely risk-free and effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the unworn garments back in their original packaging, ensuring all designer tags and labels remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing